We Want Your Opinion! Online Service Seminars Coming Soon.

January 12, 2009

Not sure how to access your Connex account through our secure website to pay your bills? Confused about how to chat online to speak with a Member Service Representative about your account?

Help us help you! We would like to start a series of Online User Seminars to educate our members about the online and electronic services we offer and teach you how to use them. The seminars, to be held at a convenient time in the evening, will cover topics such as:
• How to use our Online Chat function to speak to a Connex representative live
• How to pay your bills electronically using online Bill Pay
• How to manage your accounts online using FinanceWorks software

Here’s where your opinion comes in. Would you attend these seminars? If so, what time would you consider convenient? Are there any topics that you would like to see discussed? Comment on this blog post with your thoughts.

This is another way we are improving the lives of our members… one member at a time.